Welcome to our FAQ page. Below you’ll find answers to the most common questions about our EDDM Starter Kit, templates, website installation, and support.
If you don’t see your question here, feel free to email us at [email protected].
You’ll get:
4 Canva-editable postcard templates (9×12 and 12×15 layouts)
50+ editable ad designs (coupon-style, across multiple industries)
A ready-to-use WordPress agency website
Video tutorials on how to use the templates and set up your business
Free demo website installation (optional)
Yes! All our designs are created in Canva, making them 100% editable — even with a free Canva account. You can change colors, images, text, and layout to fit your clients.
Yes. You get 50+ ad templates for various industries like dentists, roofers, realtors, cleaners, and more. Simply edit and export as JPG, then drag and drop into your postcard layout.
Yes. To use the agency website, you’ll need:
A domain name (from GoDaddy, Namecheap, etc.)
WordPress hosting (like SiteGround, Hostinger, Bluehost, etc.)
We recommend basic hosting with 1-click WordPress installation.
Yes. We’ll install the website on your WordPress hosting (one time, free of charge). After purchase, just email us your login info and domain URL.
Absolutely. We provide step-by-step video tutorials to guide you through the setup and customization process.
After payment, you’ll be redirected to a download page and also receive a confirmation email with access to your files and tutorials.
If you don’t see it, check your spam folder or email us at [email protected].
Yes. You can use the templates and website as many times as you like for your own EDDM business. However, you cannot resell or share the files with others.
Because our products are digital and accessible instantly, all sales are final. If you experience a technical issue, reach out — we’re here to help.
No — many users start as individuals using a simple DBA (Doing Business As). You can upgrade to an LLC later. We explain the easiest way to start legally in this blog post.
Not at all. Our templates are easy to edit using Canva’s drag-and-drop interface. You can build a beautiful mailer in minutes, even with no design background.
We provide blog posts and a video series showing how to:
Find businesses using Google Maps and Facebook
Pitch ad spots
Use exclusivity to close deals
Create recurring income from repeat advertisers
📧 Contact us at [email protected]
We’re happy to help!